Frequently asked questions about sebby
If you have a question you have come to right place!
Once your order ships you will receive a shipment confirmation email. You will find a link where you can track your order in that email. Alternatively, you can login to your account and check the status of all your orders.
Most of the time orders are shipped on the next business day. However, processing and shipping can take 1 to 3 business days from the order date. Please note that all processing times are estimates and may be subject to change.
We generally process orders within 1 or 2 business days, but its usually much faster. Unfortunately, once an order is processed it cannot be changed or canceled. Remember you can always return (for a full refund) or exchange a product as per our standard terms.
Contact our customer service team and they will expeditiously arrange your returns or exchange. Remember return shipping is FREE and we accept unworn/unwashed items for up to 30 days from the date you received the original order.
You have up to 30 days from the date you received the original order.
Unfortunately, we only accept returns or exchanges for items bought directly on sebby.com. for items not purchased directly on our site we suggest you inquire about other returns directly with the retailer where the item was purchased.
Unfortunately, we only ship within the United States at this time.
At this time we only offer our products for sale at our website and through our retail partners. If you prefer to shop in person Sebby products can be found seasonably at many leading national retailers. You can always contact our customer service team for help finding an item at independent retailer near you.